The "Terms and Conditions" (T&C) act as a legal contract between Computer Planet and your customers. Given the new Electronic Commerce Act, 2081 (2025) in Nepal, it is essential to be clear and transparent about your business operations.

Below is a professional draft tailored for your electronics store.

Terms and Conditions: Computer Planet

Welcome to Computer Planet (www.cplanetnp.com). By accessing our website and purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Introduction and Business Details

Computer Planet is a registered business entity in Nepal. We provide this website to facilitate the sale of computer hardware, peripherals, and electronics.

2. User Obligations

By using this site, you agree that:

• You are at least 18 years of age or using the site under the supervision of a parent/guardian.

• You will provide accurate, current, and complete information during the registration and checkout process.

• You are responsible for maintaining the confidentiality of your account and password.

• You will not use this platform for any illegal activities, including fraud, hacking, or distributing malicious software.

3. Product Pricing and Descriptions

• Pricing: All prices are listed in NPR and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without prior notice.

• Accuracy: While we strive to ensure all product images and descriptions are accurate, minor variations in color or specifications may occur. If a product is listed at an incorrect price due to a technical error, we reserve the right to refuse or cancel orders placed for that product.

4. Ordering and Payments

• Contract: An order is considered a "contract" once confirmed by us.

• Payments: We accept payment through [List your methods: e.g., eSewa, Khalti, Bank Transfer, Cash on Delivery].

• Verification: We reserve the right to verify payment details before processing an order to prevent fraudulent transactions.

5. Shipping and Delivery

• Timelines: Delivery estimates are provided in good faith. However, we are not liable for delays caused by third-party courier services or external circumstances (e.g., natural disasters, road blockages).

• Responsibility: Once the product is handed over to the courier/customer, the responsibility for the goods shifts to the buyer. Please inspect your package upon receipt.

6. Returns, Refunds, and Cancellations

• Cancellation: You may cancel an order before it has been dispatched by contacting our support team.

• Returns: We follow a 3-day inspection policy. If a product is dead on arrival (DOA) or significantly different from the description, contact us immediately.

• Condition: Returned items must be in their original packaging, unused, and accompanied by the original invoice and warranty card.

7. Intellectual Property

All content on this website, including logos, text, graphics, and software, is the property of Computer Planet and is protected by Nepalese copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Computer Planet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product.

9. Governing Law

These terms and conditions are governed by the laws of Nepal. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the court.

10. Policy Updates

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes your acceptance of the updated terms.